I just finished reading Conversational Intelligence by Judith E. Glaser, a booster shot-of-a-book for your social IQ, and one that draws. Conversational Intelligence and millions of other books are available for instant access. . Author Judith Glaser presents a framework for knowing what kind of. Editorial Reviews. From Publishers Weekly. Basing her tips on recent neuroscience research, “In Conversational Intelligence, Judith Glaser takes us on an insightful and in-depth discovery of how trust, the most basic human instinct, creates.

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The book could be used for a C-IQ audit for anyone in a leadership position. It changed my way of thinking when it comes to people in general.

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Refresh and try again. We stop listening to other perspectives and fight for our point of view. This email address is being protected from spambots.

The work would benefit from suggestions of what to do when the offered advises and exercises do not bring a desired result. Conversational Intelligence is the intelligence hardwired into every human being to enable conversationak to navigate successfully with others.

Overall a well structured with fantastic insight, examples and exercises for leaders and would be leaders to use to build cultures built on trust and openness. Intelligenc 28, Melissa rated it liked it. To see what your friends thought of this book, please sign up.

The problem with this book is that it is highly repetitive. All animals use language to communicate, and most of all to signal each other about how to explorenavigateand survive the environments in which they live. Conversational Intelligence translates the wealth of new insights coming out of neuroscience from across the globe, and brings the science down to earth so people can understand and apply it in their everyday lives. Interesting elements but not enough on the neuroscience, and fairly repetitive.

Conversational Intelligence

It shows you how to see the whole field, shift in the moment and work with others to execute the game plan. Just a bag of chemicals with electric impulses firing and giving instructions? However, words are not external, objective reality. Conversations have the ability to trigger emotional reactions.


Conversational Intelligence is a life changer. Author Judith Glaser presents a framework for knowing what kind of conversations trigger the lower, more primitive brain; and what activates higher-level intelligences such as trust, integrity, empathy, and good judgment. My view of reality is that we are more than just body creatures. This book helps move the infinite conversations over difficult subjects to an easier conversation reaching a place of resolution Great read.

Take it to the next level Are you a coach looking to learn more about Conversational Intelligence? So you learn some science. Neuroscience research has identified isolation as the most important reason why people get sick, and fail to achieve their goals.

You will be able to see the impact of change, and you will learn how to design conversational rituals that enable people to embrace and navigate change in healthy ways, and prevent those rituals that become toxic over time.

Adding to the familiarity, the book was written with noticeable repetition. It even made me question some interactions I have been faced with and whether the approach I have chosen was best suited for the given situation! Quotes from Conversational In A few good points Good start to a conversation about a unique approach to listening and motivating others.

Culture includes both visible and invisible things that drive us to connect or disconnect with others. The case studies are good and show some of the stumbling blocks that anyone using these techniques would have to overcome and to some extent how. This email address is being protected from spambots. The text is full of examples, and new approaches to unpacking conversational structures. When leaders reframe in this way, they see that conversations release new energy for change—which will propel their efforts forward faster.

The first half was largely a confusing jumble of brain jargon and common sense about working with people you don’t get along with.

Everyone should read this book as it has universal applications. There is no more powerful skill hardwired into every human being than the wisdom of conversations. Great conversations are transformational, providing leaders with insights like those we get from a great coach who has the amazing ability to activate the wisdom we have inside of us and give us the courage to use that wisdom to enhance the lives of everyone around us.


Nov 01, Jenny rated it liked it. But for me it did not tread new ground, and the added science seemed more for show. I don’t think she was trying to subtly advertise, I think she just didn’t know how to present the book in a way that came off as authentic.

It shows you how to use conversation to bring out people’s best traits and how to co-create rather than tell-sell-yell. While conversational rituals embody what to do, conversational taboos embody what not to do.

Glaser Vistage Published on: The key to success in glwser and business is to become a master at Conversational Intelligence. The book has shaped coonversational opened a new journey with my leadership path to create a mastermind group- focusing on building better relationships at work and at home. The book is full of successful stories of how the author turned conversations with an audience, often fearful and even hostile, into trustworthy and productive.

This is a book that provides guidance that can be summed up with these kinds of platitudes. The points could have been made in a journal article and been just as effective.

My life long goal is to help you as leaders, or a future leader, to build a whole new sensitivity for the words you use and the conversations you have with others. Everything happens through conversations.

I highly recommend the book for all leaders no matter where you are in your organization. When we feel strongly that our point of view is right, our brain focuses on looking for evidence. For full ownership and accountability to take place, people need to be in the conversation about how to change rather than being asked to merely comply.

Ultimately, I had to invent a unique identity that fit me.